Privacy policy
Privacy Notice Last updated: March 01, 2021 Thank you for visiting a Consolidated Electrical Distributors, Inc.’s (“CED”) Website (collectively, “Websites”). CED is committed to protecting your privacy and complying with all applicable laws in the collection and use of information on this Website. Please review this Privacy Notice and our Terms of Use (“Terms”) that is provided in a separate document. Policies specific to a state are provided in the appendices of this document. We encourage you to contact us with questions or feedback. Information Covered by This Notice This Privacy Notice covers personally identifiable and usage information collected on this Website or from electronic messages between you and this Website. This Notice does not cover information collected by CED through any other means or collected by any third party. The Information We Collect CED collects various types of information from visitors on our Websites that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include: Publicly available information from government records. Deidentified or aggregated consumer information. Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994. We collect IP addresses, web browser used, pages visited and duration of visits, demographic, firmographic and behavioral information none of which enables us to identify you. This information is collected and aggregated to facilitate system administration, make improvements to the Website, customize and improve the user experience, and to generally improve our customer service to you, as well as to fulfill any other purpose for which you provide it or to which you consent. CED may also collect personally identifiable information and transactional information that is voluntarily provided by visitors who sign in and/or purchase products from the Website or complete various business forms. This information may include, but is not limited to: company name, name, email address, User ID, password, telephone number, shipping information, purchase and quote information, and credit, billing or payment information, which may include credit cardholder name and card number/expiration date, bank account information, Employee Identification Numbers (EIN), or Social Security Numbers, credit reports, and corporate ownership information. CED may also retain the content of any communications that are sent to CED's representatives. Use of Personal Information We may use or disclose the personal information we collect for one or more of the following purposes: To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, 2 we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders, process returns, or comply with government regulations. To provide, support, personalize, and develop our Website, products, and services. To create, maintain, customize, and secure your account with us. To process your requests, purchases, transactions, and payments and prevent transactional fraud. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business. For testing, research, analysis, and product development, including to develop and improve our Website, products, and services. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. As described to you when collecting your personal information. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. This information is collected to customize and improve the user experience; to respond to information, product, or service requests from you; to carry out our obligations and enforce our rights, including for billing and collection; to notify you about changes to the Website or products or services; to generally improve our customer service to you; and to fulfill any other purpose for which you provide it or to which you consent. Users are responsible for keeping their contact information current and accurate. Users may review, and, if needed, modify their sign-in profiles using features on the Website. From time to time, customers or other visitors to our Website may be invited to voluntarily participate in an online survey. Prior to collecting any survey information, participants will be informed of the information to be collected and how it will be used. Participation in the survey is purely voluntary. If you delete your User information from the Website, copies may remain viewable in cached and archived pages. Copies may also have been stored for business purposes by CED. Cookies and Other Technologies Used This Website uses cookies to identify who is visiting the Website. The cookies enable us to secure content to authorized visitors and to present content in a personalized manner. Our cookies track very limited information, as described in this Notice, and they do not track your Internet usage beyond the pages of this Website. IMPORTANT NOTE: Your browser must be configured to accept cookies in order to access pages that contain confidential information specific to your account. If you configure your computer to block or erase cookies, you will not be able to use certain parts or features of this Website. Please refer to your browser's help documentation for information about accepting or blocking cookies. Our Website also uses technologies that allow us to track which pages and features on the Website are being visited. The purpose of this information is to enable us to improve the Website and to assist us in optimizing the Website for you and other Website visitors. Sharing Information with Third Parties We DO NOT sell, rent or give your personal information to any non-affiliated third parties, except as described in this notice. CED may disclose personal information that we collect or you provide as described in this Privacy Notice: (1) To our subsidiaries and affiliates; (2) To contractors, service providers and other third parties we use to support our business, including to reputable suppliers of products or services represented on this Website; (3) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of CED's 3 assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by CED about our Website Users is among the assets transferred; (4) To comply with any court order, law or legal process, including to respond to any government or regulatory request or to exercise CED’s legal rights and defend against legal claims; (5) To enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes; or (6) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CED, our customers or others. If you are a California resident, you can make a request to the primary contact identified on the Website’s ‘Contact Us’ page regarding information disclosure pursuant to California Civil Code Section § 1798.83. CED may engage third parties to host, operate and/or maintain the Website or to analyze or audit the site. CED may give them access to personal information on the Website to the extent required to perform their responsibilities. Although we make every attempt to work with reputable third parties who have agreed to maintain the confidentiality of all information on the Website, we cannot and do not provide any guarantees that those companies will protect the information collected on or used by the Website. Links to Third Party Websites This Notice covers only information received or collected by CED from this Website. The Website may contain links to other websites of third parties. While we try to link only to websites that share our high standards for privacy and security, we cannot be responsible for the content or the privacy practices employed by other websites. Additionally, some content or applications on the Website are served by third parties, including content providers and application providers. These third parties may use cookies to collect information about you when you use our website. We do not control these third parties' tracking technologies or how they may be used. Please refer to the third-party websites to inquire about their privacy and security policies. This Website may also include content provided by third parties. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by CED, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of CED. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. Miscellaneous This Notice does not extend to anything that is beyond CED's reasonable control, including but not limited to potential security limitations inherent in conducting business over the Internet. CED is not responsible for any breach of security or for the actions of any third parties. CED has the right to disable any username, password or other identifier, whether chosen by the User or provided by CED, at any time, in CED’s sole discretion, for any or no reason, including if, in CED’s opinion, User has violated any provision of this Privacy Notice. CED has no obligation to retain any personal information you submit, and we may destroy or delete it at any time. Changes to Our Privacy Notice We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.